Contact

Contact US

At Mitsukoshi Federal, we are committed to providing thoughtful service and a seamless customer experience.

We’d love to hear from you. Send us your inquiry and our team will get back to you as soon as possible.

Our team usually replies within 24 hours.

Contact Information

Email
📧contactus@mitsukoshifederal.com

Phone
📞 +63 917 829 5864

Store Hours
🕒 Monday to Friday: 11:00 AM – 10:00 PM
Saturday, Sunday, and Holidays: 10:00 AM – 10:00 PM

Let's Go Shopping!

Mitsukoshi Beauty
Lower Ground Floor, Mitsukoshi BGC
8th Avenue corner 36th Street, North Bonifacio District, Taguig City

See Our Mall Map

Mitsukoshi Fresh
Basement 1, Mitsukoshi BGC
8th Avenue corner 36th Street, North Bonifacio District, Taguig City

See Our Mall Map

Frequently asked questions

Exchanges or returns are accepted only if the product is defective, damaged upon delivery, or significantly differs from its description. Change of mind is not allowed.
For food items: Cannot be returned unless there is damage or defect inside that is not visible from the outside.
Must report within 24 hours of delivery with photo/video proof.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

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